Hi, we're Imme & Philipp, founders of YAY Memories & YAY Photobooks.
About ten years ago, we started exploring how to technologically preserve memories in their most beautiful form — in a way that keeps them alive, so you'll want to look at them again and again! We've specialized in two services:
YAY Memories is a cloud-based digital diary where users preserve photos and stories, beautifully organized and ready to transform into eBooks or printed photobooks.
YAY Photobooks is a service for third-party apps that store pictures and text for their customers and print photobooks for them thanks to our technology. With this service, we offer a complete white-label photobook solution for wedding apps, photo galleries, and event platforms with a simple API integration and full fulfillment.
It's incredible, but true: Customer satisfaction with our photobooks is at 99.9 percent. We curate every photobook and work exclusively with reliable print partners who deliver high-quality products. If you receive a photobook from us that doesn't meet your expectations, ping us, and we'll take care of your claim.
We curate photobooks within 3 days — usually even within 24 hours. Depending on your region, it takes 3-5 days for your photobook to arrive.
Since we exclusively offer personalized products, returns are not possible. If you notice quality defects attributable to the printing process, errors in our software, or shipping damage, we'll handle a free-of-charge replacement. We'll need photos or videos showing the damage.
All products remain our property until full payment is received.
The right of withdrawal pursuant to Section 312g (2) No. 1 of the German Civil Code (BGB) does not apply to distance contracts pursuant to Section 312g (1) BGB for the delivery of goods that are made to customer specifications or are clearly tailored to personal needs. For more details, please refer to our Terms and Conditions.
If you have any questions about this or anything else, reach out to us! We're always committed to finding a good solution for you and look forward to hearing from you!